Privacy Policy and Personal Data Protection (GDPR)
Thank you for choosing our platform for your transportation needs. Protecting your personal data is our top priority. This Privacy Policy explains how we collect, use, manage, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The controller of your data is V.A. Elite, located at Papaflessa 15, Kamatero 13451, Attica, Greece. You can contact us via email at info@vaelite.gr or by phone at +30 694 444 32 26.
2. What data we collect
When you use our website or application, we may collect the following data:
- Identification Information: Name, surname, phone number, and email address.
- Booking Information: Pickup and drop-off locations, date, and time of booking.
- Payment Information: Billing or payment details (e.g., card details processed through secure services).
- Device Information: IP address, device type, operating system, and browser.
3. Purpose of data processing
Your data is used exclusively for:
- Providing our services, such as taxi and transportation bookings.
- Communicating with you to confirm or modify your booking.
- Invoicing and processing payments.
- Improving your experience on our website.
- Complying with legal obligations.
4. Legal basis for processing
The processing of your personal data is based on:
- The performance of a contract (e.g., transportation booking).
- Your consent, where required (e.g., for promotional activities).
- Compliance with legal obligations (e.g., maintaining tax records).
5. Data sharing
Your personal data may be shared with:
- Partner taxi drivers or transportation companies to fulfill your booking.
- Payment service providers for secure transaction processing.
- Legal or regulatory authorities, as required by law.
6. Data retention period
Your data is retained for as long as necessary to fulfill the purpose for which it was collected or as required by law.
7. Your rights
Under the GDPR, you have the following rights:
- Right of Access: Obtain a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (under specific conditions).
- Right to Object: Object to the processing of your data.
- Right to Data Portability: Receive your data in a structured format.
- Right to Restrict Processing: Request restriction of data processing.
You can exercise your rights by contacting us via email at info@vaelite.gr.
8. Data security
We take all necessary technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Cookies and tracking
Our website uses cookies to improve user experience. You can manage your cookie settings through your browser. More information is available in our [Cookies Policy].
10. Privacy Policy updates
This Privacy Policy may be updated periodically. Any changes will be posted on our website with the date of the latest update.
11. Contact
If you have any questions regarding this Privacy Policy or the processing of your data, you can contact us:
- Email: info@vaelite.gr
- Phone: +30 694 444 32 26
- Address: Papaflessa 15, Kamatero 13451, Attica, Greece
Date of last update: December 16, 2024.